Buy a credit
In order to perform any operation in the system, the user must have certain amount of credits assigned to his account.
Initial Buy credit screen contains the list of all credit packages, showing basic package information. Credit packages currency is determined by the country selected in the user's or company's profile (MKD for Macedonia and EUR for any other country).
In order to buy credits, the user has to select the credits package he wants to buy. After selecting the package, the user chooses a type of payment using one of the following options:
- payment card – purchasing credit with a payment card enables the user to buy credits instantly. After entering and verifying personal details, the user is being redirected to an external trusted payment service which enables card payment. Upon successful purchase, the user is being redirected back to the system with credits assigned to the account. After a successful payment, the user shall receive an invoice.
- bank wire – after submitting a personal information details form, the system will send a pro-invoice document via e-mail service. Once the payment is completed and noticed in the internal system, it will be approved by an authorized person, and the credits will be assigned to the account.
Payment card
Purchasing credits using a payment card does not require a logged-in user to pay himself. In other words, users can submit other person's payment details in the payment workflow.
The submitted details will be used for the payment, and that particular person will receive an invoice document after a successful payment.
Logged-in users get redirected to a trusted payment platform cPay to finalize the payment using their payment cards.
After a successful payment, the user gets redirected to the system. This is the moment when the system will increase the total number of credits for the logged-in user account.
The system will also create an invoice document and send it to the buyer as a confirmation of the successful transaction.
In case the user cancels the payment or the system rejects the payment, the user gets redirected to the system and an error message is displayed.
Bank wire
Purchasing credits using a bank wire does not require a logged-in user to pay himself. In other words, users can submit other person's payment details in the payment workflow.
The submitted details will be used for the payment, and that particular person will receive a pro forma invoice document as a reference for the payment.
After the pro fomra invoice document has been created and sent to the recipient, the system will show an appropriate message to the logged-in user.
Once the payment is visible on our bank account, our staff will approve your payment, and your account credits will be increased.
The system will send an invoice document to the buyer as a confirmation of the successful transaction.